I wanted to share a recent experience with my adult readers, especially those who are learning and using power tools for the office. There are so many power tools available to use when we use Microsoft® Office applications or OpenOffice and other tools. One of the most commonly used is the merge capability which can really make your life a lot easier and allow you to send messages to people that are personalized just for them – always good in business, right? I’ll get back to that in a minute.